Groupon FAQ

Welcome to BFF, Groupon Customers!

Here are some things you need to know:


1. This Groupon is not valid for clients active within the past 12 months. This means if you have taken class at BFF within the last year, you are not eligible to use this deal. We do frequently offer specials and other deals that you can participate in. If you purchased a Groupon but have been to BFF within the last year, please contact Groupon directly, and you will receive a refund through them. Feel free to contact us if you have questions on the date of your last class or other deals that you may qualify for: info@studiobff.com!

2. Registration is required. Simply create an account in our Mindbody scheduler and select the option to sign up “unpaid.” This way we know you are coming, and you will save your spot in class! Please arrive 15 minutes prior to the beginning of your first class and bring your Groupon so we can set you up in the system and show you around. If you are running late for any reason, call us at 480-788-8348. 24-hour cancellation notice is required in order to avoid a cancelation penalty

3. The Groupon is limited to 1 per person; however, you may buy 1 additional as gift. Limit 1 per visit. If you purchased multiple Groupons, please contact Groupon directly, and you will receive a refund through them.

4.  All classes must be used by the same person.

5. Students who purchase the two-class package must us it within 4 weeks, and the 4-class package must be used within 6 weeks. Your expiration date of service will be visible through your Mindbody login, and we will provide you with a receipt that contains your expiration date once your Groupon is processed at the studio.

6. Please note that no extensions or refunds on the Groupon will be given once processed and 24-hour cancellation notice is required. Again, if you do require a refund for any reason, you must contact Groupon directly as we are unable to process those transactions.

Thank you for joining us at BFF, and please email us if you have any questions! We look forward to meeting everyone and seeing some of our former students again!

Ballet Fusion Fitness

2655 West Guadalupe Road (Loop 101 and Guadalupe)

Ballet Fusion Fitness

2655 West Guadalupe Road | Suite 27 | Mesa, AZ 85202 | (480) 788-8348

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Copyright © 2017 Ballet Fusion Fitness, LLC. All rights reserved.

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